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DOCUMENT:Q105083 13-OCT-1993 [W_NTAS]
TITLE :Unable to Log in on Windows NT Advanced Server
PRODUCT :Microsoft Windows NT Advanced Server
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
-----------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Advanced Server version 3.1
-----------------------------------------------------------------------
SYMPTOMS
========
Windows NT Advanced Server may not be able to log in a user if the
NetLogon service is not running on the system. Although the initial
login screen is displayed, if you attempt to login, you may receive a
message indicating that Windows NT Advanced Server was unable to
validate the user because the NetLogon service is not running or
started.
CAUSE
=====
One of the reasons for the NetLogon service not starting could be due
to the presence of a duplicate Windows NT Advanced Server computer
name on the network.
Another cause could be incorrect settings for the NIC card.
RESOLUTION
==========
Disconnect the Windows NT Advanced Server computer from the network.
It should now be possible to successfully log in to Windows NT
Advanced Server. Change the computer name using the Network icon in
the Control Panel.
Other causes may require reinstallation.
Additional reference words: 3.10 Security
KBCategory:stp domadmin
KBSubCategory:
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1993.